Ambulance Services

Clark‑Cowlitz Fire Rescue (CCFR) is proud to provide advanced life support (ALS) ambulance transport for the most serious medical emergencies in our community. When someone calls 911, medical incidents in Clark County are assigned a priority level from 1 through 5, with Level 1 being the most urgent. CCFR ambulances are the primary units dispatched to Priority 1 and Priority 2 calls—the highest‑priority emergencies requiring rapid response and advanced medical care.

For lower‑priority medical calls (Levels 3 through 5), American Medical Response (AMR), under contract with Clark County EMS District 2, provides both advanced life support and basic life support transport. CCFR and AMR work closely together, backing each other up whenever ambulances are already in service, to ensure that patients receive timely care no matter the situation.

Regardless of which ambulance transports you, CCFR and AMR share the same transport rates—so the cost to patients and families is the same. What matters most is getting the right level of care, as quickly as possible.

At CCFR, our focus is on saving lives and reducing the time it takes to get help to critical calls. By responding directly to the most serious emergencies, we strengthen the local EMS system and give our residents the highest level of patient care when it matters most.

CLARK-COWLITZ FIRE RESCUE AMBULANCE BILLING SERVICES

Clark-Cowlitz Fire Rescue has partnered with Systems Design West for Ambulance Billing Services. Systems Design provides customized ambulance billing, EMS billing, and accounting services exclusively for fire and rescue organizations throughout the western United States.

To request an insurance form or inquire about your ambulance transport claim submittal, contact the billing services office:

EMS Billing Services
PO Box 3510, Silverdale, WA 98383-3510
800-238-9398 or 360-394-7010
Hours: 8:00 a.m. – 6:00 p.m. (Pacific Time)
Monday through Friday