Payments

PAYMENT METHODS                                             

Clark County Fire & Rescue accepts the following forms of payment:

  • Cash (In person/exact amount only – we do not have change)
  • Checks
  • E-checks – convenience fee applies
  • Credit/Debit cards – convenience fee applies

Payment types:

  • Inspection, plans review and permit fees
  • Invoices
  • Donations
  • Incident report fees
  • Miscellaneous

Payments may be made online, in person, by mail or over the phone.

ONLINE PAYMENTS

Credit Card/Debit Card or e-Check payments are accepted online.

A convenience fee applies to all e-check and credit card transactions. 

See CONVENIENCE FEES below.

The following is required for online payments:

  • Payer contact information including name, mailing address, phone number and a valid e-mail address.
  • Information regarding the type of payment:
    • Inspections/Plans Review/Permits: E-plan project number
    • Invoices: Invoice number
    • Donations: Payer defined
    • Incident Report Fees: Incident date and report number
    • Miscellaneous: Payer defined
  • A valid VISA, MasterCard, American Express or Discover card if paying by credit/debit card.
  • Checking Account and Routing numbers if paying by e-Check.

Once payment is accepted, a receipt will be sent to the email address provided. If a receipt is not received be sure to check your junk mail or SPAM filter and add pointandpay.com to your safe senders list.

CCF&R contracts with a Point and Pay, a third party vendor to provide this service. Your transaction is securely guarded and CCF&R personnel do not have access to your card or banking information through the online portal.

NOTE: Electronic plans review may require two payments: a $100 deposit to begin the process and the second for the ‘Balance Due’ at the time of permit issuance.

For more information or if you are experiencing problems, please contact CCF&R at 360-887-4609 between 8:00 a.m. and 4:30 p.m. Monday through Friday. If you are experiencing problems outside of business hours, please call Point and Pay customer service at 888-891-6064 Option 1.

 

TELEPHONE PAYMENT

See ONLINE PAYMENTS for payment options. The same information is required in order to process a payment by phone. A receipt will be sent to the email address provided by the payer. A convenience fee shall apply.

Normal telephone payment hours are 8:00 a.m. to 4:30 p.m. Monday through Friday. Call 360-887-4609.

Note: Due to staffing limitations, authorized personnel may not be available at all times (i.e. lunch hours or inclement weather events). Though the telephone payment method does not provide the same security as the online payment process, please know that by policy all personal banking information is destroyed/shredded upon completion of telephone payment transactions.

 

CONVENIENCE FEES

In order to provide credit/debit card and electronic-check payment options, convenience fees must be assessed to cover the cost of the service.

Clark County Fire & Rescue contracts with Point and Pay, a third party secure e-payment vendor, which provides us with convenient and economic service options in compliance with Washington State laws. E-payment convenience fees are only paid by those who use the service. These fees are collected by Point and Pay, not Clark County Fire & Rescue.

The e-payment convenience fee schedule as of August 15, 2019 is as follows:

Fee TypeAmount
Credit/Debit Card2.5% Minimum $2.00
E-check$2.00 flat fee

Those who do not wish to pay the convenience fee may use the payments by mail or in person payment method.

PAYMENTS BY MAIL

Enclose:

  • Personal or business check, cashier’s check, or money order made payable to CCF&R
  • Copy of the invoice or email from the e-plans system indicating the amount due (if applicable); alternatively this number may be written on the memo line of your check; or
  • A note or check memo explaining the reason for payment

Mail payment to:

 911 N 65th Avenue
 Ridgfield, WA  98642

Do not mail cash or credit card information.

PAYMENTS IN PERSON

All payment methods are accepted at the Administrative Offices:

 911 N 65th Avenue
 Ridgefield, WA  98642
 Monday – Friday 8:00 a.m. to 4:30 p.m.

The information requirements and convenience fees identified above apply to in person credit/debit card and e-check transactions.

In person payments may only be made at the Administrative Offices.

The office is closed on the following holidays:

  • New Year’s Day (January 1)
  • Martin Luther King Jr Day (3rd Monday in January)
  • President’s Day (3rd Monday in February)
  • Memorial Day (last Monday in May)
  • 4th of July
  • Labor Day (1st Monday in September)
  • Veteran’s Day (November 11)
  • Thanksgiving (4th Thursday and the Friday immediately following)
  • Christmas Day (December 25)

For holidays falling on a weekend date, the office will be closed the weekday immediately preceding or following the holiday.

The Administrative Offices may also be closed during inclement weather events. In the event of inclement weather, please call ahead to ensure staff is available.